Privacy Policy

Vault Break runs on trust as much as it runs on hype \u2014 here is exactly how we handle your information.

Mouch, Inc, operating as Vault Break, respects your privacy. This policy explains what information we collect when you use this site, how we use it, and the choices available to you.

1. Information We Collect

Information you give us: name, shipping and billing address, email, phone number, payment and order details, and anything you send us through a contact form or support email.

Information collected automatically: IP address, browser and device type, pages viewed, and general usage data, typically gathered through cookies and similar technology.

2. How We Use Information

  • Process and ship your orders
  • Handle payments and prevent fraud
  • Respond to support requests
  • Process returns and refunds
  • Maintain and improve the site
  • Meet our legal obligations

3. Payment Information

Payments are processed by our payment provider(s) at checkout. Vault Break does not store complete card numbers on our own systems.

4. Cookies

We use cookies to keep your cart working, remember preferences, and understand how the site is used. You can disable cookies in your browser, though parts of the site may not work as well as a result.

5. Sharing Information

We share information only with service providers who need it to run the store — payment processors, shipping carriers, hosting, and similar providers — or when required by law.

We do not sell your personal information.

6. Data Retention & Security

We keep personal information only as long as reasonably needed to fulfill orders, meet legal requirements, and resolve disputes, and we take reasonable steps to protect it. No online system is 100% secure, so we cannot guarantee absolute protection.

7. Your Rights

Depending on where you live, you may be able to request access to, correction of, or deletion of your personal information. Contact us using the details below to make a request.

8. Children’s Privacy

This site is not directed at children and we do not knowingly collect personal information from children below the age required by applicable law.

9. Changes to This Policy

We may update this policy from time to time. Changes take effect once posted on this page.

10. Contact Us

Mouch, Inc
373 Downing St
Palmdale, CA 93550
United States
Email: support@mouch.shop
Phone: +1 949-288-3523